Infocentric CRM is a vendor independent 'Centre of Excellence' specialising in professionally implementing Customer Relationship Management Solutions.

Customer Relationship Management

The Sales Business - E-learning solution

Salespeople are at the frontline of any business. The way that they interact with customers, the influence they have and the results that they deliver are key to business success.

Based on a highly successful tutor-led course, The Sales Business e-learning training solution will energise your sales force to win more and more orders.

Video content guides the learner through the sales process, giving tips and ideas throughout. Practice sessions give salespeople the opportunity to try out customer interactions and find the best way to deliver real sales results.

Through our experience in delivering face-to-face training we know what makes this type of intervention work: precise tailoring of the content to meet your business needs.

That's why The Sales Business learning system comes complete with a unique built-in content editing tools. These easy-to-use features allow trainers or sales managers to create practice sessions that will enable your sales force to rehearse using their sales skills, and then go on to close more business.

Designed to motivate, inform and coach sales people to get outstanding results, this system has comprehensive, easy-to-use editing tool sets and management features.

In addition to editing the practice sessions, trainers can create courses on products and services and add links to product specialists using the built-in tool set.

We believe that this makes The Sales Business the most comprehensive sales training e-learning system on the market today, but don't take our word for it, find out for yourself by taking advantage of our free 14-day

Virtual customer elements are fully editable, allowing sales managers and trainers to set up scenarios specific to their business needs. The system includes a Knowledge Base module which provides a comprehensive, editable, products and services guide section, complete with a testing facility, allowing managers to set up mini product knowledge courses within the training package.

Built into the system is the option to download new information in a single operation, via a standard internet link, allowing sales people on the road to complete training sessions through a dial-up modem and laptop computer.

The only way to really appreciate what this system offers is to see it in action.

What is included in this revolutionary e-learning package?

For a free 14 Day trial copy CD, please click here.


Need advice or guidance?

t: 0845 226 8088 (London) t: 0845 226 8066 (Edinburgh)
e: info@infocentriccrm.co.uk